Privacy policy

This page explains what information we collect through services.froznlabs.com, why we collect it, and how we use it to respond to enquiries, deliver services, and improve the site.

Last updated April 2, 2026

Information we collect

When you contact FroznLabs through the website, WhatsApp, phone, or email, we may collect your name, phone number, email address, company details, project goals, and any message you choose to share.

We may also collect basic technical information such as browser type, device details, pages visited, referring source, and general usage information needed to keep the website secure and improve the user experience.

How we use your information

We use the information you submit to reply to your enquiry, prepare quotes, understand your project, deliver services, and provide support before and after launch.

Submitted contact details may be processed through our contact form system, email delivery tools such as Resend, and optional database services such as Supabase when lead storage or media management is enabled.

Media, demos, and uploaded content

Some pages on this website display demo projects, media assets, or uploaded files to show the kind of design and development work FroznLabs can produce. These assets may be stored locally within the application or served through connected media services such as Supabase Storage.

If you send us project assets, logos, images, or videos during a live engagement, we only use them for the work, review process, and delivery steps connected to your project unless you separately approve promotional use.

Sharing and third-party services

We do not sell your personal information. We only share information with service providers that help us operate the site or deliver our services, such as email delivery, hosting, analytics, media storage, and form handling tools.

These providers only receive the information needed to perform their role, and they process that information under their own security and privacy obligations.

Data retention and your choices

We keep enquiry and project information only for as long as it is reasonably needed to respond, deliver work, maintain records, or comply with legal and business obligations.

You can request access, correction, or deletion of the personal information you have shared with us by emailing hello@services.froznlabs.com. We will handle reasonable requests as quickly as possible.

Security and contact

We take reasonable technical and organisational steps to protect the information you share with us, but no website or online system can guarantee absolute security.

If you have any privacy questions, contact hello@services.froznlabs.com or call +91 85309 38774.